khelo24bet Terms and Conditions
Please read all terms and conditions carefully before using this platform. By using the platform, you are considered to have accepted these terms.
1 General Introduction and Eligibility
khelo24bet is a safe and reliable online gaming platform for Bangladeshi players. These terms and conditions ("Terms") form a legal agreement between khelo24bet and each person ("User") who uses this platform.
By registering on the platform, opening an account, or playing any game, you confirm that you have read, understood, and fully accepted these complete terms. If you disagree with any part of these terms, please refrain from using the platform.
1.1 Age Restriction
This platform is only for individuals aged 21 or older. No person under the age of 21 may open an account or play games on this platform. Providing a false age at registration will result in immediate account closure and all balances may be forfeited.
1.2 Eligibility Requirements
- You must be at least 21 years of age.
- You must not access from any country or region where online gaming is prohibited.
- You must operate only one account in your own name.
- You must not play using any professional or technical advantage.
2 Account Registration and Verification
When registering with khelo24bet, you must provide accurate and complete information. We reserve the right to suspend or close accounts where incorrect or false information has been provided.
2.1 Registration Process
- Each user may open only one account. If the same person holds multiple accounts, all accounts will be closed.
- Accounts are for personal use only — operating an account on behalf of someone else is prohibited.
- After registration, you may be required to submit documents for identity verification.
2.2 Account Security
It is entirely your responsibility to keep your account password and login details confidential. If you suspect unauthorized access, notify our support team immediately via 24/7 live chat. You are responsible for all activity carried out from your account.
3 Deposit, Withdrawal and Payment Policy
khelo24bet supports transactions through the most popular mobile banking services in Bangladesh. Detailed terms for deposits and withdrawals are provided below.
| Item | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳500 | ৳800 |
| Method | bKash, Nagad, Rocket | bKash, Nagad, Rocket |
| Processing Time | Instant | 30 minutes – 3 hours |
3.1 Deposit Terms
- The account used to deposit must be registered in your own name.
- Deposits from third-party mobile numbers are not accepted.
- Once a payment transaction is confirmed, it cannot be cancelled.
- We may request additional information at any time to investigate suspicious transactions.
3.2 Withdrawal Terms
- Account identity verification must be completed before submitting a withdrawal request.
- Withdrawals will only be processed to the number from which the most recent deposit was made.
- Multiple simultaneous withdrawal requests may be delayed.
- Unusual or suspicious withdrawal requests may be held for security verification.
4 Bonus and Promotion Terms
khelo24bet offers various bonuses and promotional offers for new and regular players. Each offer has its own terms, which will be stated on the offer page.
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example:
- Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
- Deposit ৳32,000 → ৳15,000 bonus → total balance ৳47,000
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15x (you must place bets equal to 15 times the bonus amount). Winnings from the bonus cannot be withdrawn until this requirement is met.
4.3 General Bonus Terms
- Each bonus applies once per account.
- Bonuses cannot be transferred to another account.
- If evidence of bonus abuse or fraud is found, the bonus and any related winnings will be cancelled.
- khelo24bet reserves the right to change, suspend, or cancel any bonus or promotion.
- Any attempt to collect bonuses using multiple accounts will result in all associated accounts being closed.
5 VIP Program Terms
The khelo24bet VIP program has three tiers that offer special benefits to regular players.
5.1 VIP Tiers
- Bronze Tier: Weekly cashback up to 0.3%. A new member joins this tier through normal account activity.
- Silver Tier: Weekly cashback up to 0.5%. You can be promoted from the Bronze tier through consistent active participation.
- Gold Tier: Weekly cashback up to 0.8%. The highest VIP status — with special benefits and priority support.
5.2 VIP Benefits Terms
- VIP cashback is credited each week within a set timeframe.
- VIP status remains in place until it is withdrawn.
- VIP status for inactive accounts may be reviewed.
- khelo24bet reserves the right to change the terms of the VIP program at any time.
6 Prohibited Activities and Account Closure Terms
The activities listed below are strictly prohibited on this platform. Involvement in such activities will result in immediate account closure and balances may be forfeited:
- Operating multiple accounts by the same person.
- Using or allowing the use of another person's account.
- Using gambling software, bots, or automated tools.
- Exploiting system vulnerabilities to gain an unfair advantage.
- Using the platform for money laundering or illegal financial activity.
- Harassing other users or staff.
- Providing false or misleading information.
- Attempting to hack or breach the platform's systems.
6.1 Account Closure Process
Users may also request account closure at any time via live chat. A self-exclusion option is also available as part of responsible gaming.
7 Betting and Gaming Rules
7.1 General Betting Rules
- A bet that has been confirmed cannot be changed or cancelled.
- If a game stops mid-way due to a technical issue, it will be settled according to the system log.
- We reserve the right to cancel winnings paid out during a software error or technical malfunction.
- The rules for each game are available in the game interface.
7.2 Sports Betting Rules
- If an event is cancelled, the bet amount will be refunded.
- Winnings will be credited to the account only after the result is confirmed.
- For disputed results, the announcement from the official source (ICC, FIFA, BPL authority) will be considered final.
8 Privacy and Data Protection
Protecting your personal information is our top priority. All data is secured using SSL encryption technology. We do not sell your information to third parties.
For details on how your data is collected, used, and stored, please read our Privacy Policy.
8.1 Purpose of Data Use
- Identity verification and account management.
- Processing deposits and withdrawals.
- Prevention of fraud and money laundering.
- Providing customer support.
- Meeting legal obligations.
9 Responsible Gaming
khelo24bet firmly believes in responsible gaming. We place the highest importance on our players' wellbeing and mental health.
- Think of gambling as a form of entertainment, not a source of income.
- Do not bet more than you can afford to lose.
- Use deposit limits, session limits, or the self-exclusion option.
- If you notice signs of gaming addiction, contact our 24/7 live chat.
For more information on responsible gaming, visit our Responsible Gaming page.
10 Limitation of Liability
khelo24bet is not liable for the following:
- Games being interrupted due to internet connection issues or device errors.
- Financial losses resulting from the user's own negligence.
- Failure of third-party software or services.
- Unexpected technical outages or cyberattacks.
However, our 24/7 live chat support team is always ready to help with any issue.
11 Dispute Resolution
Any dispute or complaint will first be addressed through our support team. Contact us via live chat or email ([email protected]) and our team will provide a resolution as quickly as possible.
11.1 Complaint Process
- An initial response will be provided within 24 hours of a complaint being submitted.
- Complex issues may take additional time to resolve.
- All complaint-related information is stored securely.
12 Right to Modify Terms
khelo24bet reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified through the platform in the case of significant changes.
Continuing to use the platform after any changes will be considered as your acceptance of the new terms and conditions. Therefore, it is advised to visit this page regularly.
13 Contact & Support
For any questions or clarifications regarding these terms and conditions, please contact our support team:
- Live Chat: 24/7 Bengali support
- Email: [email protected]